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**** MAY 2008 ****

Welcome to Comms Connect's industry newsletter. Our aim is to provide you (our resellers) with relevant and up to date industry news and developments from our sales/technical departments and our vendors.

News

cclogo Comms Connect New Office Relocation

We have relocated to our brand new office at Delhi Road, North Ryde earlier this month and the move has proven to be a very positive one. It is a very big commitment for a relatively young company and we are sure this will show our intention to remain in the industry long term. The office features a multipurpose demonstration room, training lab and conference room which will facilitate our desire to expand the number of trained technicians working with us.

Comms Connect Pty Ltd - Our new Sydney offices are located at:

Suite 3.17,
32 Delhi Road
North Ryde, NSW, 2113
Australia

Tel +61 (0)2 8870 1400
Fax +61 (0)2 8870 1499

For Sales/Support inquiries, please email:
sales@commsconnect.com.au
support@commsconnect.com.au

cclogo QUINTUM NEWS

Quintum's Tenor Hybrid VoIP Gateway wins 2007 Product of the Year
Quintum’s new Tenor Hybrid VoIP Gateway for Microsoft’s Office Communications Server (OCS) 2007, has been awarded the 2007 Product of the Year by the Technology Marketing Corporation (TMC®) Unified Communications Magazine. The Tenor Hybrid officially debuted at the recent TMC INTERNET TELEPHONY EXPO, where it also garnered the Best of Show Award for Best Large Enterprise Solution.

Quintum Hospitality Solution Deployed by Wisco Hotel Group
Innovation Technologies Worldwide, since 1988, has been a key member of the hospitality industry, with its Inline family of voicemail systems installed in nearly every major hotel brand, along with add-on products like DID servers, call accounting, Internet call forwarding, and more. Now, it has transitioned those existing voicemail products to a more modular product line that encompasses voicemail, PBX, and a host of other hospitality specific applications, in ComXchange, its new flagship product. Read More

cclogo PORTAONE NEWS

Two New Installation Guides for Maintenace Release 16: PortaSIP & PortaUM
The MR16 Installation Guides for both PortaSIP and PortaUM are now available on the Documentation Page. As it is quite obvious from the documents’ names, their main purpose is to provide a full step-by-step explanation of the installation process for PortaSIP and PortaUM.

Sales Information


cclogo New White Paper: "Premises to Keep - CPE as a Critical Success Factor for VoIP Service Providers"

As the VoIP market continues to evolve, service providers face a new set of challenges to:

- Drive down costs
- Ensure the scalability necessary to support business growth
- Fulfill customer expectations in terms of performance and functionality
- Differentiate themselves from the competition

A service provider's choice of customer premises equipment (CPE) plays a critical role in addressing these multiple challenges and can have a major impact on a wide range of issues that concern VoIP customers - including survivability, support for existing analog devices, and PSTN connectivity. CPE characteristics can also have a substantial impact on installation and support costs. Download Here (PDF file)

Technical Information

cclogo Using multiple PortaUM servers with one PortaBilling platform

As of MR16 you can use multiple PortaUM servers (MR16 will support auto-distribution of the user's mailboxes among the available UM servers). So you can put as many PortaUM servers as you need to process the projected number of concurrent calls.